Specialist property finance support for your clients.

Introduce a client to Arclen and the transaction is handled through a structured process from the first conversation to completion.

We assess the requirement, establish the appropriate funding strategy, manage the lender process and keep you informed as the transaction progresses.

Your relationship with the client remains yours. Our role is to execute the finance requirement professionally.

You share the opportunity and what the client is trying to achieve.

Arclen establishes the funding position before lender engagement.

The appropriate finance structure and lender route are established with the client.

Arclen manages the transaction through lender engagement and towards drawdown.

Specialist assessment

The opportunity is understood before it is taken to lenders.

We assess the transaction, the funding requirement, the intended exit and the issues likely to affect lender appetite before establishing the route forward.

Professional client handling

Your client deals directly with the person responsible for progressing the transaction.

The conversation remains commercial, informed and focused on the client's objective rather than simply collecting information for lender submission.

Clear communication

You receive appropriate updates as the transaction reaches meaningful milestones or something material changes.

You should not need to contact your client to discover whether the transaction is progressing.

Transaction ownership

Arclen manages the finance process from assessment through lender engagement, valuation, legal progression, conditions and completion.

Responsibility for coordinating the funding transaction remains clear throughout.

Relationship protection

The introduction does not become an attempt to replace your client relationship.

Arclen's role is to deliver the specialist property finance requirement and support the relationship that created the introduction.

Commercial terms agreed before the introduction proceeds.

Where an introduction is made on a fee-sharing basis, the commercial arrangement is agreed between Arclen and the introducer before work begins.

The structure will depend on the nature of the relationship and the work being undertaken, but the basis of the arrangement will be clear from the outset.

Every introduced transaction is assessed the same way.

The assumptions behind the transaction are reviewed, the risks are identified while there is still time to structure around them, the funding routes are assessed and the lender approach is prepared before anyone is contacted.

Your client is not passed to a panel. The transaction is understood first.

You are updated at the points that matter — when the client has been contacted, when the funding position is established, when the transaction moves materially and when something changes that affects the route forward.

You also retain a direct line to the person responsible for the transaction.

Valuations change. Completion dates move. Costs increase. Lender appetite changes. Because the transaction has already been assessed and structured, Arclen can identify what the change affects and reassess the route forward.

The introducer is informed where a material change affects the expected outcome or progression of the transaction.